Interactive Intelligence sees strong growth

Interactive Intelligence sees strong growth

Interactive Intelligence sees strong growth in a year where most of it's competitors are posting losses.

Interactive Intelligence Summary:

Product Offerings:

1. Contact Center
2. Unified Communications
3. Business Process Automation

Contact Center Offerings:

1. ACD multimedia queuing
2. Speech-enabled IVR
   
3. Outbound dialing
   
4. Workforce management
   
5. Quality monitoring
   
6. Recording and tracking
   

Unified Communications Offerings:

1. PBX / IP PBX
2. Desktop Call and Interaction Control
3. Voice Conferencing
4. Voice Mail and Unified Messaging

Annual Revenue: US$130m
Net Income: US 18m